| Web
Hosting:
What Platform & Operating System (OS)
does IWI use?
Our servers run Windows 2000 / 2003 OS and Ensim Redhat (back
to top)
Does IWI support and offer Microsoft SQL,
Access, Active Server Pages, and FrontPage?
Yes. These features are specific to Microsoft
Windows 2000 Server and are supported through our Windows 2000 /
2003 web hosting options.
(back
to top)
Does IWI offer 24 hours customer care?
Yes.
We offer 24 hours email customer care and telephone care through
Monday to Friday 9.00 am to 7.00 pm.
(back
to top)
Does IWI offer ready-to-run CGI scripts?
Yes. We offer free counter, free time/date, free form mailer
and customized 404 error page. (back
to top)
Does IWI support sub-domain and domain
mirroring?
Yes. Sub-domain and domain mirror are support and available as an
add-on option. (back
to top)
Does IWI offer email control panel?
Yes. Our Email Control Panel lets you take full administrative control
of your own email accounts. (back
to top)
What is your data transfer limit?
Our data transfer is unlimited & unmetered. NO hidden charges.
(back to top)
How can I have email hosting without website
hosting?
You can park your domain name with IWI and sign up for our email
hosting services. You can view our packages
here. (back to
top)
How long does it take before my hosting
account is setup?
Your account can be setup immediately once payment is received either
by credit cards or cheque. Existing customer who previously parked
their domain name with IWI and wish to convert into a full hosting
account, your site will be online in minutes! (back
to top)
How do I switch from my current provider
to IWI?
Simply sign up online and we will do the rest for you. Depending
on where and who registered your domain name, you may have to provide
us with your domain admin login and password or login to your domain
name control panel to modify the hostname / IP. For more information,
call our customer care. (back
to top)
Can I start small and upgrade my hosting
account later?
IWI web hosting packages are design to let new startups or SME take
advantage of our affordable solutions. You can start small and upgrade
your account with us when your business grow.
(back to top)
I just want a simple 1 page web site with
1 or 2 email accounts but your current plans are too expensive for
my needs, how?
Simply call our sales representatives and we will be glad to custom-built
a package that suit your needs. At IWI, you need not pay for what
you don't need. (back
to top)
Domain Name :
What
is a domain name?
A
domain name is your unique name on the Internet. It allows your
company, organization or family to establish an Internet presence,
consisting of your personalized email addresses and your own web
site address. (back
to top)
Does IWI offer .com.sg domain names?
Yes. IWI offer .com.sg and .org.sg domain names. Please note registrants
for .com.sg domain name require a local business registered in Singapore.
(back to top)
Does IWI offer the new domain extension
.info and .biz?
Yes. IWI offer the new .info and .biz domain names. Please call
our sales representatives at (65) 6720 1800 or visit
this link. (back to
top)
What other domain extension does IWI offer?
IWI offers .biz, .info, .cc, .cn, .de, .ws, and .tv domain names.
Please call our sales representatives at (65) 6720 1800 or
visit this link.
(back to top)
Does IWI park my domain name?
Yes. IWI park your domain name for FREE. An email account and under
construction page canl be provided for a low yearly cost.
(back to top)
How long does it take before my domain
name is online?
It will take 1 - 3 days for your domain name to be online.
(back to top)
How
do I get a free domain name?
Simply sign up for any web hosting package and pre-paid for 1 year.
You domain name will be free for 1 year. (back
to top)
Billing :
What
type of payment is accepted?
IWI accepts Visa, Master and Amex. Personal and company cheque payment
are also accepted. You may also pay by money order or cash at our
head office. (back
to top)
What
are the billing terms like?
IWI standard billing term is on a quarterly basis. If you wish to
pay monthly, please call our sales representatives for an arrangement.
(back
to top)
Does
IWI offer discount if I pre-paid yearly?
Yes. Discount is available if you pre-paid yearly or if you pre-paid
2 years, we will include a free domain name of your choice.
(back
to top)
General :
Does
IWI offer Web Design?
Yes. We offer web design services that include full html programming.
We are able to develop your web site in Macromedia Flash or Director.
Visit our web designing site at www.webdesign.com.sg
(back
to top)
Does
IWI offer Web Development?
Yes. We offer web-based development and database driven web site.
Interactive web site functions like forum, chat and members area
are also one of our specialties.
(back
to top)
Do
you offer Internet Access?
Yes. We offer full suite of Internet connectivity ranging like 56k
dialup, ISDN, ADSL and dedicated leased line access. Please call
our sales hotline at 6720 1800
(back to top)
I
want to be a partner and offer IWI portfolio of services, how?
You may visit our Partner Program page for more information or if
you wish to speak to our Channel Sales, please call (65) 6720 1806.
(back to top)
What is My Account Manager?
My Account Manager is an online tool that let you manage your profile,
upgrade your hosting package or even pay your bill online. Please
visit Customer Care to
register. (back to
top) |
