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Acceptable Use Policy
IT Works Interactive Pte Ltd (known here
as “IWI”) Acceptable Use Policy has been developed with the following
objectives:
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Preserve the privacy and security of individual users.
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Preserve the value of Internet resources as a conduit for free
expression.
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Encourage the responsible use of net resources and discourage
practices which degrade the usability of network resources and thus
the value of Internet services.
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Ensure security, reliability and privacy of IWI ´s systems and
network, and the networks and systems of others.
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Avoid situations that may cause IWI to incur civil liability.
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We
respect our Customers to use the Internet with courtesy and
responsibility and to be familiar with and to practice good Internet
etiquette. By adhering to the following policies, our Customers are
protecting the rights and privileges of all Internet users.
SYSTEM AND NETWORK USAGE AND SECURITY
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Customers may not attempt to circumvent user authentication or
security of any host, network, or account ("cracking"). This
includes, but is not limited to, accessing data not intended for the
Customer, password sniffing, security hole scanning, IP spoofing,
logging into a server or account the Customer is not expressly
authorized to access, or probing the security of other networks.
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Customers may not attempt
to interfere with service to any user, host, or network ("denial of
service attacks"). This includes, but is not limited to, "flooding"
of networks, deliberate attempts to overload a service, and attempts
to "crash" a host.
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Customers may not use any
kind of program/script/command, or send messages of any kind,
designed to interfere with a user's terminal session, via any means,
locally or by the Internet.
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Customers must safeguard
their account passwords to prevent unauthorized access to their
account.
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Users who violate systems
or network security may incur criminal or civil liability. IWI will
cooperate fully with investigations of violations of systems or
network security at other sites, including cooperating with law
enforcement authorities in the investigation of suspected criminal
violations.
MATERIAL AND PRODUCT REQUIREMENT
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Customers must ensure that all material and data placed on IWI's
equipment is in a condition that is "server-ready," which is in a
form requiring no additional manipulation on IWI‘s part. We shall
make no effort to validate this information for content, correctness
or usability. In the event that the Customer's material is not
"server-ready", we have the option at any time to reject this
material. IWI will notify the Customer immediately of its refusal of
the material and afford the Customer the opportunity to amend or
modify the material to satisfy the needs and/or requirements of IWI.
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Uses of IWI’s facilities
require a certain level of knowledge in the use of Internet
languages, protocols, and software. This level of knowledge varies
depending on the anticipated use of the facilities. Customers are
responsible for having this level of expertise. It is not the
responsibility of IWI to provide this knowledge or customer support
outside of the service defined in the Service Agreement.
GENERAL CONDUCT
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IWI’s facilities may only
be used for lawful purposes. Transmission, distribution, or storage
of any information, data or material in violation of Republic of
Singapore regulation or law, or by the common law, is prohibited.
This includes, but is not limited to, material protected by
copyright, trademark, trade secret, or any other statute. IWI
reserves the right to remove such illegal material from its servers.
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Customers are prohibited from transmitting on or through any of
IWI’s facilities, any
material that is, in IWI 's sole discretion, unlawful, threatening,
abusive, libelous, or encourages conduct that would constitute a
criminal offense, give rise to civil liability, or otherwise violate
any local, state, national or international law, statute or
regulation.
- The Customer is
responsible for providing and maintaining accurate and up-to-date
billing information. Furnishing false data on the signup form,
contract, or online application, including fraudulent use of credit
card numbers, is grounds for immediate termination, and may subject
the offender to civil or criminal liability.
- Customers may not
engage in tortuous conduct including, but not limited to, posting of
defamatory, scandalous, or private information about a person
without their consent, intentionally inflicting emotional distress,
or making physical threats against another person via email, news,
or any other electronic media/service we provide.
GENERAL USES
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Customers may not permit
the use of mail services, mail-forwarding capabilities, POP
accounts, or auto responders other than for the Customer's own
account.
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Customers may not employ posts or programs that consume excessive
CPU time or storage space. IWI reserves the right to kill CPU
intensive process without prior notice or incurring of any
liability.
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To
maintain the quality of our bandwidth, IWI discourage the use of
heavy bandwidth intensive web sites like video, game servers and
music files for all shared hosting, dedicated servers and colocation
customers. Such usage are determined under IWI's sole discretion.
EMAIL
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Customers are bound by
the IWI
Spam Policy.
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Harassment, whether
through language, frequency, or size of messages, is prohibited.
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Customers may not forward
or otherwise propagate chain letters, whether or not the recipient
wishes to receive such mailings.
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Malicious email,
including but not limited to "mail bombing" (flooding a user or site
with very large or numerous pieces of email) and "trolling" (posting
outrageous messages to generate numerous responses) is prohibited.
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Forging of header or any
other information is not permitted.
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Subscribing someone else
to a mail list or removing someone else from a mail list without
that person's permission is prohibited.
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IWI accounts or services
may not be used to collect replies to messages sent from another
Internet Service Provider, where those messages violate this
Acceptable Use Policy or the Acceptable Use Policy of that other
provider.
USENET – NEWSGROUP
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IWI is not responsible
for the content of any newsgroup posting, whether or not a IWI
Customer made the posting.
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Postings to newsgroups
must comply with the written charters or FAQ for those newsgroups.
Advertisements should only be posted in those newsgroups whose
charters/FAQ explicitly permit them. The poster is responsible for
determining the etiquette of a given newsgroup, prior to posting to
it.
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Customers are prohibited
from posting the same or similar message to large numbers of
newsgroups (excessive cross-posting or multiple-posting, also known
as "USENET Spam").
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Customers are prohibited
from forging header information. This includes attempting to
circumvent the approval process for posting to a moderated
newsgroup.
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A customer may not
solicit mail for any other address, other than that of the
Customer's IWI account or service, with the intent to harass or
collect replies after IWI’s service has been terminated.
IRC (INTERNET RELAY CHAT)
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IRC robots ("bots" or
"clones") or IRC sessions may not be run from IWI's shared server
accounts.
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Customers are prohibited
from using IRC scripts or programs that interfere with or deny
service to other users on any server or host.
PRIVACY
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IWI will not sell or
knowingly disclose its customer lists or customer email or listserv
address lists. We will attempt to protect the privacy of our
Customers and their information that is stored on our network. IWI
will only access and disclose information as necessary to comply
with applicable laws and government orders, to operate and maintain
our systems and services, or to protect ourselves or our Customers.
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IWI will not monitor
or disclose a Customer's private email messages or other
facility usage unless required by court order or law. We will
cooperate with the authorities and will notify such authorities if
it suspects that a Customer is engaged in illegal activities to the
limit the law allows or requires, at IWI’s sole discretion.
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IWI will, from time to
time, use our customer mailing lists for network updates, system
information and general sales information including portfolio
presentation. IWI may in the future limit all mailings to those
clients who want to participate.
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For customer paying with
credit card, the card information will NOT be held in the records of
IWI. IWI do not hold or have access to the credit card information
provided if the customer choose to pay by credit card during online
registration.
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Customer passwords are
confidential and will not be made available to any person or company
outside of IWI for any reason whatsoever.
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All information will be
stored as securely as possible while maintaining the ability for
authorized IWI staff to quickly and effectively access this
information when required operational purposes.
THE ACCEPTABLE USE POLICY DEFINES THE
ACTIONS WHICH IWI CONSIDERS TO BE ABUSIVE, AND THUS, STRICTLY
PROHIBITED. THE EXAMPLES SET FORTH IN THIS POLICY IS NON-EXCLUSIVE,
AND IS PROVIDED SOLELY FOR GUIDANCE TO IWI'S CUSTOMERS.
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Agreement
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